Terms and Conditions

Effective Date: January 1, 2026
Please read these terms carefully before using the FreshChoice Naturals website.

1. Introduction

Welcome to FreshChoice Naturals. By accessing and using our website to browse or purchase our organic skincare and natural beauty products, you agree to be bound by these Terms & Conditions. These terms govern your use of the website and all related services provided by FreshChoice Naturals, operating out of Ho Chi Minh City, Vietnam. If you do not agree with any part of these terms, please refrain from using our website.

2. Use of the Website

Our website is designed to provide information about clean beauty, wellness, and to facilitate the purchase of our sustainable cosmetic products. You agree to use this site only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

  • You must be at least 18 years old or visiting under the supervision of a parent or guardian.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or products without express written permission from us.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information & Ingredients

FreshChoice Naturals prides itself on using natural, organic ingredients. Because our products are crafted from natural materials, slight variations in color, scent, or texture may occur between batches. These variations do not indicate a defect in the product.

All product descriptions, ingredient lists, and pricing are subject to change at any time without notice. We make every effort to display accurately the colors and images of our products. However, we cannot guarantee that your device's display of any color will be accurate. If you have known allergies, please review the ingredient lists carefully before purchasing.

4. Orders & Pricing

All prices displayed on the website are in local currency (VND) unless otherwise noted. We reserve the right to modify prices at any time. The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer.

5. Privacy & Data Handling

Your submission of personal information through the store is governed by our Privacy Policy. We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. For full details on how we collect, use, and protect your information, please review our complete Privacy Policy.

6. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from these terms will be resolved in the competent courts of Ho Chi Minh City.

7. Contact Us

If you have any questions about these Terms & Conditions, please contact us via email or mail. We exclusively handle customer inquiries through these written channels to ensure clarity and proper documentation.